FAQs – Paper Parade

When will my order be dispatched?

We aim to dispatch orders within 3-5 working days.

Do you accept returns?

Items returned to us within 14 days of receipt will be eligible for exchange or refund providing they are unopened and unused. This excludes sale items, custom orders and special offers. If you believe there is a problem with your order please contact us.

Are you environmentally friendly?

Yes, we try our best. Wherever possible we use recycled or FSC certified paper stocks. We assemble everything ourselves and ensure our products are made in the UK to minimise our carbon footprint. We also put all our offcuts, misprints and scraps to good use!

Do you offer custom wedding stationery?

We can create stationery for weddings and other events to your bespoke order. From save-the-dates and invites to table plans and decorations, we can take care of it. Please use our contact form or email us to discuss.

Do you design for businesses?

Individual stationery is a great way to make your business stand out. We can work with you to design beautiful and unique business cards, brochures, corporate invitations, packaging, menus and more. Contact us for more information.

How can I contact you?

Please use the contact form or email us at contact@paper-parade.co.uk to discuss any issues or queries.